NDIS Audit
An NDIS audit is an independent assessment that checks whether a service provider meets the requirements of the NDIS Practice Standards. It’s a key step in becoming (or remaining) a registered NDIS provider.
How We Help You Prepare for NDIS Audits
If you’re a provider delivering supports to NDIS participants, undergoing a NDIS audit is a mandatory part of becoming or remaining a registered NDIS provider. The audit process ensures your organisation is delivering safe, high-quality services that meet the NDIS Practice Standards.
While essential, the process can be complex, especially for small to medium providers who may not have the internal resources to manage the compliance workload alone.
That’s where Audit Ready Consultants can help
We’re Tatum and Jess – two consultants with over 30 years’ combined experience in the disability sector and firsthand knowledge as approved NDIS auditors.
We’ve supported countless providers across Australia to confidently navigate their audits whether it’s for initial registration, renewal, or to meet the requirements of a certification or verification audit.
Why Being Audit Ready Matters
Being well prepared for your audit isn’t just about ticking boxes. It’s about understanding what quality and compliance look like in practice and being able to confidently demonstrate that your service is safe, participant-focused, and operating in line with NDIS expectations.
A smooth audit can also save you time, reduce stress, and avoid costly delays or follow up audits.
Why Work With Audit Ready Consultants?
When you work with us, you get more than just templates. You get a tailored, strategic partnership.
We offer
- In-depth gap analysis against the NDIS Practice Standards
- Policy and procedure review or development tailored to your service
- Mock audits and pre-audit readiness assessments
- One-on-one guidance through the self-assessment and audit preparation process
- Support with corrective actions, if needed
- Ongoing assistance with maintaining compliance
Tailor made
Our services are built around your unique circumstances, including:
- Your organisation size and structure
- Registration group(s) and support types
- Your experience level (new or existing provider)
- The type of audit you’re preparing for (verification or certification)
What’s included?
At Audit Ready Consultants we recognise that no two providers are the same, so we don’t offer one-size-fits-all solutions.
We’ll work alongside you to make sure you understand what’s required, what evidence you need, and how to present your service in the best possible light.
Audit Readiness Assessments
We evaluate your current systems, policies, and procedures against the NDIS Practice Standards to identify areas that need improvement.
Documentation Support
Assistance in developing and refining your documentation to meet the specific requirements of the NDIS certification and verification audits.
Staff Training
We provide training to ensure your team understands the importance of compliance and is fully prepared for the audit process.
Ongoing Compliance Support
Post-audit, we offer continued support to help you maintain compliance and stay prepared for future audits.
NDIS Verification
For providers delivering lower-risk, less complex supports such as therapeutic services or plan management, a verification audit is required.
This type of audit focuses on checking key documentation such as qualifications, policies, and insurances against the NDIS Practice Standards.
While simpler than a certification audit, it still requires careful preparation to ensure everything aligns with compliance expectations.
NDIS Certification
If you deliver more complex or higher-risk supports such as daily personal activities, community participation, or supported independent living, you’ll likely need to undergo a certification audit.
This involves both a documentation review and an on-site assessment by a third party approved quality auditor to confirm you meet the NDIS Practice Standards across a range of quality and safeguarding indicators.
Certification audits can feel daunting, but with the right preparation and support, they don’t have to be.
“Tatum is extremely supportive, knowledgeable, and down to earth!! She has guided me through two NDIA audits with a professional, caring and encouraging approach. I highly recommend Tatum and will not hesitate to engage her services again”
David Cremasco
Frequently Asked Questions
Don’t see your question here? Feel free to reach out.
How do I register as a NDIS provider?
To register as a NDIS provider, you need to determine your service type, review the NDIS Practice Standards, and prepare required documentation.
After submitting your application via the NDIS Commission Portal, engage an approved auditor for a verification or certification audit.
Once the audit is complete, the NDIS Commission will review your application, and if successful, you’ll be registered to deliver NDIS-funded services. Regular compliance maintenance is required.
What is the difference between NDIS certification and verification?
The certification and verification audits are two different types of NDIS audits that providers undergo as part of the NDIS registration process. The type of audit required depends on the type and complexity of the services being provided.
Verification Audit:
Applies to providers delivering low-risk services or lower complexity services. These are generally less intensive in nature and do not require high levels of participant interaction or complex care.
Examples of services that typically fall under verification include:
- Cleaning and household maintenance
- Gardening
- Therapeutic supports (for individual practitioners)
- Plan management
Certification Audit:
Required for providers offering higher-risk or more complex services that directly impact participants’ health, safety, or wellbeing.
Examples of services requiring certification include:
- Daily personal activities
- Specialist disability accommodation (SDA)
- High-intensity daily personal activities
What are the NDIS Practice Standards and how do they affect my business?
The NDIS Practice Standards are a set of guidelines and requirements that outline the quality and safety standards NDIS providers must meet when delivering services to participants.
These standards are designed to ensure that providers offer high-quality, person-centered support while safeguarding the rights and well-being of NDIS participants.
How much does NDIS registration cost?
The cost of becoming an NDIS registered provider can vary due to a number of different factors inclusive but not exclusive to; the type of audit (certification versus verification), size of your organisation, number of sites and registration groups included in your application.
Once you have applied to become a registered provider and obtained your Initial Scope of Audit, it is a good idea to seek quotes from a few different auditing bodies and get a feel for the level of customer service offered by each.
What evidence or documentation do I need for my NDIS audit?
To successfully pass your audit, you will need a variety of documents inclusive of policies, procedures, reports etc., tailored to your organisation.
We provide a detailed NDIS audit checklist to ensure you’re fully prepared.
How long does the NDIS audit process take?
The time it takes depends on your preparation and the availability of the certified auditing body (CAB) you select.
With our support, you can streamline the process and be ready for your audit within a matter of weeks.
How long does it take to get approved as an NDIS provider?
Once your audit has been completed by your chosen third party auditing body, they will make a recommendation directly to the NDIS Commission. From here the Commission will review your application and the recommendation made by the auditing body.
The timeframe between audit submission and registration decision vary between new applications and renewal applications, however once a decision has been made you will be advised of the outcome in writing by the Commission.
Don’t see your question here? Feel free to reach out.
Contact Us for NDIS Audit Assistance
Be prepared, not overwhelmed. With our tailored support, you’ll feel ready for your NDIS audit and confident that your systems reflect the NDIS Practice Standards.
Whether you’re just getting started or preparing for a renewal, we’re with you every step of the way.